Adoption (Forms and Fees)
Buy a Brick
Complaints and Feedback
Become a Member
Spay & Neuter
Foster a Pet
Complaints / Concerns
If you prefer, download this document , print and complete, then drop it off at the shelter.
Complaints / Concerns
Difficulty/Concern Identification Form
This form is a tool to assist volunteers/visitors to identify and report a problem or concern that they have encountered with regards to the Parkland Humane Society/Shelter. This form will assist the Board of Directors in addressing the concerns identified.
The Board will only address the situation upon
receipt of the completed form unless it is an emergency situation
– at which time the President/or designate should be made aware so that he/she can respond on site.
The form must be filled out and signed by the person who has the concern. (If they require assistance in filling out the form the assistant must express the concern in the reporter’s own words.
The completed form must be signed by the person reporting the concern and should include the name and phone number of anyone assisting in the completion of the form.
This form (tool) if completed properly will:
Identify a problem before it gets out of hand.
Will give volunteers/visitors input into the running of the shelter.
Provide a tool for the Board of Directors to deal with a concern in a timely manner.
. Does the concern you are reporting have to do with one of the following:
Volunteer, (Volunteer includes everyone working at the shelter – board member, supervisor, shift worker).
Care of pets,
If other please describe.
1. Please describe the concern you have: What happened, how long or how many times did it happen? Who or what was affected by the concern you are describing. Was it a safety issue? Please give as much information as possible.
2. How did the problem you described make you feel?
3. What suggestions do you have to improve the concern you have described?
Your concerns will be reviewed by the Board of Directors and you will be notified of any decisions made. Thank you for your assistance.
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Parkland Humane Society (Inc)
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